Return, Exchange and Refund Policies

At Marca Amarillo Clothing, we are committed to ensuring your satisfaction with every purchase. Please take a moment to review our return and exchange policies below:

Returns:

We regret to inform you that we do not accept returns for any reason. We do not accept returns for any reason. In case of receiving defective or incorrect size, the product will be exchanged. Our policy is designed to maintain the quality and hygiene of our products.

Exchanges:

We offer exchanges for the following situations:

1. Defective Items: If you receive a product that is damaged or defective, please contact our customer support team within 7 days of receiving your order. We will arrange for an exchange at no additional cost to you.
2. Wrong Size: In the event that you receive the wrong size, please reach out to us within 3 days of receiving your order. We will assist you in exchanging the item for the correct size. 

Exchange Process:

To initiate an exchange, please follow these steps:

1. Contact our customer support team at support@marcaamarillo.com within the 7 days of receiving the package.
2. Provide your order number and details about the reason for the exchange.
3. Await instructions from our team on how to proceed with the exchange.

Important Notes:

– Items must be in their original, unworn condition with all tags and labels attached.

– We reserve the right to refuse exchanges if the item does not meet our return and exchange policy criteria.

– Please allow 5 business days for the processing of your exchange once we receive the returned item.

No Refund Policy:

Please note that we do not offer refunds under any circumstances. Exchanges are the only form of resolution available for eligible cases.

We are dedicated to providing high-quality products and excellent service. If you have any questions or require assistance, do not hesitate to contact our customer support team at support@marcaamarillo.com. Your satisfaction is our priority.

Thank you for choosing Marca Amarillo Clothing for your fashion needs. We look forward to serving you and ensuring your shopping experience is exceptional.